Privacy Policy

Welcome to Tsars. We protect your privacy and the security of your personal data. This Privacy Policy outlines how Tsars, operated by our company, collects, uses, processes, and protects your information when you use our website and services. By accessing or using Tsars, you agree to the terms of this Privacy Policy. Read this policy carefully to understand our data practices.

This policy is transparent and compliant with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies. We provide a safe, secure, and enjoyable gaming experience while safeguarding your privacy.

At Tsars, we collect various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes data such as your name, date of birth, email address, postal address, phone number, and nationality. We collect this during registration and account verification processes.
• Financial Information: Details related to your deposits and withdrawals, including payment method information (e.g., credit card numbers, bank account details). We do not store full credit card numbers, only partial information for transaction identification.
• KYC (Know Your Customer) Documentation: Copies of identification documents, such as passports, driver's licenses, or utility bills, required for identity verification and anti-money laundering (AML) compliance.
• Transaction Data: Information about your betting activity, deposits, withdrawals, and other financial transactions on Tsars.
• Technical Data: This includes your IP address, browser type and version, operating system, device type, referral source, and website navigation patterns. This data helps us secure and operate our platform.
• Communication Data: Records of your interactions with us, including emails, chat transcripts, and any other correspondence.
• Usage Data: Information about how you use our website, games, and services, such as pages viewed, time spent on pages, and game preferences.

We use the information we collect for several purposes, in line with legal requirements and your expectations:

• Account Management: To set up and manage your Tsars account, verify your identity, and process your transactions.
• Service Provision: To provide you with access to our games and services, process your bets, and facilitate deposits and withdrawals.
• Security and Fraud Prevention: To detect and prevent fraudulent activities, money laundering, and other illegal acts, securing our platform and complying with regulatory obligations.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Personalization: To tailor your experience on Tsars, offer personalized promotions, and recommend games based on your preferences.
• Marketing and Promotions: To send you marketing communications about our products, services, and special offers, where you have consented. You can opt-out at any time.
• Legal and Regulatory Compliance: To comply with our legal and regulatory obligations, including age verification, responsible gaming measures, and reporting requirements to our licensing authority.
• Website Improvement: To analyze website usage, identify trends, and improve the functionality and user experience of Tsars.

We process your personal data based on several legal grounds, as permitted by applicable data protection laws:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide you with our gaming services and manage your account.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject, such as anti-money laundering (AML) regulations, responsible gaming requirements, and tax laws.
• Legitimate Interests: We may process your data where it is necessary for our legitimate interests, provided that these interests are not overridden by your rights and freedoms. This includes fraud prevention, network security, and improving our services.
• Consent: In certain situations, we may rely on your explicit consent to process your personal data, particularly for marketing communications. You have the right to withdraw your consent at any time.

Tsars takes your privacy seriously and will not sell, rent, or trade your personal data to third parties. However, we may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, conducting identity verification, and providing customer support. These providers are contractually bound to protect your data and only use it for the purposes we specify.
• Regulatory and Law Enforcement Authorities: When required by law or in response to a valid legal request, such as a court order or subpoena, or to comply with our regulatory obligations to our licensing authority.
• Fraud Prevention Agencies: To prevent fraud, money laundering, and other illegal activities, we may share information with specialized agencies.
• Group Companies: Your data may be shared with other entities within our corporate group for operational and business purposes, always under strict data protection agreements.
• Potential Acquirers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the prospective buyer or successor entity. We will ensure appropriate safeguards are in place.

The security of your data is paramount to Tsars. We implement technical and organizational measures to protect your personal information from unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption: We use SSL (Secure Socket Layer) technology to encrypt all data transmitted between your device and our servers.
• Access Controls: Strict access controls limit access to your personal data to authorized personnel only, who are bound by confidentiality obligations.
• Firewalls: Our systems are protected by advanced firewalls to prevent unauthorized external access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Employee Training: Our staff receive regular training on data protection and privacy best practices.

While we protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. We encourage you to also protect your account, such as using strong, unique passwords and keeping them confidential.

Under applicable data protection laws, you have several rights regarding your personal data. Tsars upholds these rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain situations (e.g., if you contest the accuracy of the data).
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

Tsars uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files placed on your device when you visit our website.

• Strictly Necessary Cookies: Essential for the operation of our website, enabling core functionalities like secure login and transaction processing.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously, which allows us to improve its performance.
• Functionality Cookies: Used to remember your preferences and choices (e.g., language or region) to provide a more personalized experience.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Disabling cookies may affect the functionality and your experience on Tsars.

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. This typically means we will keep your data for the duration of your active account with Tsars and for a further period as required by law (e.g., for AML and responsible gaming compliance, typically five years after account closure).

When your data is no longer required, we will securely delete or anonymize it. In some cases, we may retain certain information for longer periods if required by our regulatory obligations or for the establishment, exercise, or defense of legal claims.

As a global online casino, Tsars may transfer your personal data to countries outside of your country of residence, including countries outside the European Economic Area (EEA), where data protection laws may differ. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy and rights. This may include:

• Transferring data to countries deemed to provide an adequate level of data protection by the European Commission.
• Using standard contractual clauses approved by the European Commission.
• Implementing other legally recognized mechanisms to ensure adequate protection.

By using Tsars and providing us with your data, you acknowledge and agree to such international transfers.

Tsars is strictly for individuals aged 18 and over, or the legal age for gambling in their jurisdiction, whichever is higher. We do not knowingly collect personal data from individuals under this age. If we become aware that we have inadvertently collected personal information from a minor, we will delete that information from our records.

If you believe that a minor has provided us with personal data, contact us immediately.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email. Review this policy periodically to stay informed about how Tsars protects your information.

The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of Tsars after any changes to this policy will constitute your acceptance of such changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, contact our Data Protection Officer (DPO) or our customer support team.

You can reach us via:

• Email: [email protected]
• Live Chat: Available on our website

We resolve any concerns you may have and protect your privacy at Tsars.